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Bootcamp sneak peek: Usable Language

It’s our newest installment of iQ Boot Camp ’09 exclusive previews!  Elizabeth McGuane and I talk about our new course, Usable Language.  We’ll tell what it is, how we came up with the idea and why you should join us. … Continue reading

Interview: How the design process works at Google Analytics

As soon as you work on developing a website or web apps in a large organisation, you usually can’t but help think, “Surely there has to be a better way to build this stuff.” So many meetings, so many requirements and design documents, the pain of testing, and the inflexibility to focus on actually creating a good design — they all contribute to a process that feels bulky, cumbersome, and long winded.

When I was at the Google Analytics Summit a couple weeks ago, the lead user experience designer for GA, Doug van der Molen, gave a presentation to the group about some in-development features. Google is a massive organisation, I thought, wouldn’t it be great to find out how they’ve tackled this ubiquitous development challenge?

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A trip to the Googleplex for the Google Analytics Summit

Going to the east coast of the States from Ireland — from a jetlag point of view — just ain’t no big deal. But don’t let anyone kid you — going to California is a big deal, because the jet lag is a lot more stubborn. But a touch of jet lag was a small price to pay to hang out at Google for a couple days for the annual Google Analytics Authorised Consultants Summit. (Yeah, it’s a mouthful allright.) Continue reading