I have a usability problem with our new kettle that I want to share. The most obvious button, the one on top of the handle that falls right under your thumb, doesn’t turn the damned thing on. Instead it makes the lid of the kettle flip open. So every time I go to switch it on, I end up opening the lid instead. The button I really want is at the bottom of the kettle and is hidden underneath the handle. Unless you are a leprechaun, or a very short consultant, this isn’t really in your line of sight. Continue reading →