A few months ago the UX Alliance asked its members around the globe to evaluate mobile banking applications within their country. The result was a unique insight into banking apps from over 20 countries across 5 continents.
There were lots of detailed observations about what makes a really good banking app, but fundamentally what it showed was how far behind the Irish banks are when it comes to mobile.
And it’s not just the countries who you’d expect to have good mobile banking, even the less usual suspects — Chile, Russia, South Africa and Poland — offer their customers more than the big banks here in Ireland:
