June 28, 2011
No. This blog has not been hacked. The title simply summaries one of the more notable findings we made during a recent project to improve online help for a telecoms company. Continue reading
June 27, 2011
The video below was sent around the office and, for me, got me thinking about how we see and how we judge design. It’s about 4 minutes long. After you’ve had a look and, if you’re still around, join in a … Continue reading
June 24, 2011
When times are tough, retailers are usually the first to feel it. And Irish retailers have been getting hammered, with the market shrinking by 20% since 2007, according to IBEC. So you would imagine that hard-pressed Irish shopkeepers are working … Continue reading
June 17, 2011
The next eCommerce Innovation Forum event takes place on Thursday, June 30th. The topic is online self service and there are four great speakers lined up. For more information and to register for this event visit http://ecommerceinnovation.net