To mark the first Great iQ User Test, we promised to donate 30 euro to charity for everybody who participated. We got 80 people in total on the day. This equates to 2,400 euro.  Our nominated charities were Concern and … Continue reading →

Last month while at my sister’s house in California, her printer ran out of toner. She was cooking dinner, so I confidently said, “No problem, it’ll just take me a minute to fix that.” The replacement toner had no instructions, but how hard could it be? I may be useless when it comes to DIY, but computer stuff is where I get to feel a little bit like a handyman.

Well, 5 minutes later, I was stumped. The toner cartridges just didn’t fit in properly. I tried the same thing about a half-dozen times, and finally surrendered. Sigh.

Then I noticed this:

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At iQ BootCamp 2008, friend of iQ Des Traynor gave a presentation about what makes a great mobile website. He explained that a mobile site is not simply a ‘small-screen’ version of your normal website. Due to device and other constraints … Continue reading →

You’re chatting on the way out of an office building.

You come to a door. It’s locked. Someone shouts over that you need to “press the button” to open it.

To your right 3 boxes are lined up on the wall, coloured kinda like traffic lights: red, silver and green.

You don’t stop to read them. You just make a snap decision and stab a button.

But which one? Continue reading →

Since entering the Irish market a few years ago, RaboBank have done a lot to shake up the financial industry. Irish banks tend to be very conservative, introverted and secretive. They are wrapped up in the notion of “we know … Continue reading →