As soon as you work on developing a website or web apps in a large organisation, you usually can’t but help think, “Surely there has to be a better way to build this stuff.” So many meetings, so many requirements and design documents, the pain of testing, and the inflexibility to focus on actually creating a good design — they all contribute to a process that feels bulky, cumbersome, and long winded.
When I was at the Google Analytics Summit a couple weeks ago, the lead user experience designer for GA, Doug van der Molen, gave a presentation to the group about some in-development features. Google is a massive organisation, I thought, wouldn’t it be great to find out how they’ve tackled this ubiquitous development challenge?
