Monthly Archives / September 2006

Book review: The Website Manager’s Handbook

It’s not often someone from Ireland writes a book about the web. Gerry McGovern of course has done it, a couple times, and it’s helped to establish his international reputation as a web content expert.

Now Shane Diffily, a web manager in ESB down in Cork, has entered the public fray. Shane set himself an ambitious goal—he’s tried to capture almost everything a web manager should know in one concise volume (373 pages, to be exact)—it’s called the Website Manager Handbook.

Continue reading

Usability issues with new iTrip

Good news and bad news for Irish iPod fans. The good: the iTrip, a small transmitter that allows iPodders to broadcast music wirelessly over their radios, will soon be legalised in Ireland. The bad: a new version of the iTrip contains a “feature” that renders it virtually useless, and has me frustrated and perplexed.

Continue reading

You know your IA isn’t working when…

Getting the information architecture working well for a site is a difficult thing to do. There’s no doubt about it. But when your site is only 30 or 40 pages, you’d think the IA wouldn’t be too tough. Take a look at the home page of Farmleigh House, and you can see that even very small sites struggle with the basics.

Continue reading

iQ Analyst discusses user testing on radio show

The great thing about blogging is that your posts can have unexpected consequences. Recently, a piece I wrote on focus groups and usability testing got me an invite as a guest on a radio show called The Persuaders, which is aimed at marketing and communication professionals. Those of you unfortunate enough to have missed my radio debut can listen in to the Podcast.

Continue reading